Privacy Protection

mmk4 Privacy Policy

Your personal data matters to us. This policy explains what data we collect on the mmk4 platform, how we use it, and how we protect it.

Last updated: 29 October 2026

1Introduction and Purpose of This Policy

mmk4 is an online casino platform built for players in Myanmar. We understand that your personal data is private, and we take full responsibility for keeping it that way.

This Privacy Policy explains what data we collect when you use mmk4.pro, the purposes for which that data is used, and what controls are available to players. By accessing this site, you agree to the terms set out in this policy.

For any questions, please contact our customer support team: [email protected]

2Information We Collect

2.1 Data You Provide Directly

When you register an account, log in, make a deposit or withdrawal, or contact our support team on mmk4, we consider the following information to have been provided by you—

  • Name (Myanmar or English)
  • Date of birth and ID number for age verification (21+ check)
  • Email address
  • Mobile phone number
  • KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer number (for payment processing only)
  • Messages and interaction records from customer support contacts

2.2 Technical Data Collected Automatically

When you access the site, the following technical information is recorded automatically—

  • IP address
  • Browser type and version
  • Device OS platform (Android, iOS, Windows)
  • Access time (MMT – UTC+6:30)
  • Session cookies and on-site activity records
  • Referral source (which link you arrived from)

2.3 Gaming Data

We store gaming session history, deposit and withdrawal records, bonus usage records, and win/loss records from gameplay. These records are essential for financial accountability, fairness verification, and supporting responsible gambling services.

3How We Use Your Data

3.1 Service Delivery and Management

  • Account registration and identity verification (including age verification for 21+)
  • Processing payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
  • Managing bonuses and promotions
  • Tracking gaming history and account balances

3.2 Communication and Service Improvement

  • Sending important account and financial notifications
  • Notifying you of service changes and policy updates
  • Improving the site based on customer support feedback

3.3 Security and Fairness

  • Fraud prevention and deterring financial misconduct
  • Protecting accounts using SSL encryption and session records
  • Supporting the enforcement of responsible gambling policies
  • Responding to legally required requests

3.4 Analytics and Site Improvement

We analyse player usage patterns alongside site traffic data to improve the site's content, game selection, and technical performance. This data is anonymised before analysis.

4Data Sharing and Disclosure

4.1 Third-Party Service Providers

We work with trusted service providers to deliver our services. Data shared includes—

  • Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer systems): for financial transactions only
  • Technology providers: for server, database, and SSL security operations
  • Game providers: for gameplay data only — data is never sold to third parties for advertising purposes

We ensure all these partners follow the same data protection standards we uphold.

4.2 Legal Requests

If we are required to disclose data by law or a competent authority order, we will comply. In such cases, we will only disclose the data required and will make reasonable efforts to notify the player in advance where possible.

4.3 No Sale of Financial Data

We will never sell your personal information to advertising companies, data brokers, or any third party for financial gain. This is a core commitment of mmk4.

5Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored in your browser. They remember your login session and make navigating the site smoother.

5.2 Types of Cookies We Use

  • Essential Cookies — For login sessions, payment tokens, and site functionality
  • Functional Cookies — For language preferences and game notification settings
  • Analytics Cookies — To measure site browsing patterns (anonymised data only)

You can disable cookies from your browser settings, but please note that doing so may affect login and gaming services on the site.

6Data Security Measures

6.1 Technical Measures We Take

  • Protecting data transfers with 256-bit SSL/TLS encryption
  • Two-factor authentication steps to verify access
  • Regular database backups and encrypted storage
  • Restricting internal access on a need-to-know basis
  • Server log monitoring and intrusion detection

6.2 Player Responsibilities

Cybersecurity is not our responsibility alone. You should—

  • Set a strong, unique password for your account
  • Never share your login credentials with anyone
  • Be careful when conducting financial transactions over public Wi-Fi
  • Log out of your account when you are not playing

If you notice any suspicious activity on your account, contact us immediately at [email protected].

7Data Retention Period

We retain player data for as long as the service is active and for as long as needed to resolve any financial obligations and legal matters after the service ends. Any data held beyond the minimum required retention period will be deleted promptly.

  • Payment records — in accordance with financial legal requirements
  • Game logs — for a reasonable period for player protection purposes
  • Customer service communications — until the inquiry is resolved, plus a reasonable period after
  • Cookies and session data — automatically cleared according to the defined expiry period

8Your Data Rights

8.1 Right of Access

You can request to know what data we hold about you. Contact us at [email protected] — we will send you a summary of your data along with your registration number.

8.2 Right to Rectification

If any data we hold about you is incorrect, you can request a correction. Some details can be updated directly from your account settings; for anything else, contact our support team.

8.3 Right to Erasure

After closing your account, you can request that your personal data be deleted. Please note that data required under financial regulations or for fair play compliance may still be retained.

8.4 Right to Restrict and Object

Under certain conditions, players can request to restrict or object to how their data is used. Any request made with a valid reason will be handled with care.

8.5 How to Submit a Request

To exercise any of the rights in this section, contact us via 24/7 Live Chat or at [email protected]. We cannot guarantee an exact timeframe, but we will do our best to respond as quickly as possible.

9Child Protection Policy

mmk4 services are for players aged 21+ only. We never knowingly collect data from anyone under the age of 21. If we become aware that a child's data has reached us, we will delete it promptly. Please notify us immediately at [email protected].

10Policy Updates

We may update this Privacy Policy from time to time. When changes are made —

  • The "Last Updated" date on the site will be revised
  • Players will be notified by email for any major changes
  • Continued use of the site after an update means you accept the new policy

If you do not agree with the changes, you may choose to close your mmk4 account. Assistance with account closure is available via 24/7 Live Chat.

11Contact Details and Enquiries

For any questions about this Privacy Policy, you can reach mmk4's data protection support team —

  • Live Chat — directly from the website, 24/7 (Myanmar language)
  • Email — [email protected]

The mmk4 Privacy Policy is written for players in Myanmar. In the event of any difference between this and an English translation, the Myanmar-language version takes precedence.

Data Protection — Questions and Answers

Your KBZPay, Wave Money, AYA Pay, CB Pay, and banking information is protected with 256-bit SSL encryption. Only the data needed to process your transactions is used, and it is never shared with third-party advertising companies.

Only authorised mmk4 staff with a need-to-know basis can access your data. Payment service providers (e.g. KBZPay) can only see the financial data required to process your transaction. Your data is not sold to advertising companies.

Send an email to [email protected] with the subject "Data Deletion Request" and clearly state the email address linked to your registered account. We will review your request, delete data that is not tied to any outstanding financial obligations, and notify you once done.

You can still browse the site with cookies disabled. However, your login session will not be maintained and your in-game preferences will not be saved, so you will not get the full experience. We recommend keeping cookies enabled for the best experience.

Game records are kept for as long as needed to resolve financial responsibilities and verify fair play. Once that period has passed, the data is deleted immediately or anonymised so it can no longer be linked to you personally.

The "Last updated" date at the top of this policy will reflect any changes. For major updates, we will notify you in advance by email to your registered address. You can check for policy updates whenever you visit the site, and if you have any concerns you can reach us via 24/7 Live Chat.

Your Data Protection — Our Commitment

mmk4 protects player information with SSL encryption, secure payments, and 24/7 support. If you have any questions in the meantime, feel free to contact us.

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